7i777 Privacy Policy

7i777 is an online gaming and sports betting platform operated for users in Bangladesh. This Privacy Policy ("Policy") sets out how 7i777 collects, stores, uses, and shares your personal information — if at all.

This Policy applies when you visit the 7i777 website, register an account, make a deposit or withdrawal, play games, claim bonuses, or contact our customer support team. Using the site means you have voluntarily accepted the terms of this Policy.

Reading our Terms and Conditions alongside this Privacy Policy will give you the full legal framework of your relationship with 7i777. In case of any conflict, the Terms and Conditions take precedence, except on matters of data protection where this Policy is final.

7i777 collects only the information necessary to run our services properly. This information is essential for verifying user identity, processing secure transactions, and ensuring responsible gaming.

2.1 Information You Provide Directly

Information you give us when registering and managing your account:

• Full name and date of birth (for age verification — to confirm you are 21+)
• Mobile number and email address
• National ID or passport number (for identity verification)
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account)
• Username and password (passwords are stored in encrypted form)

2.2 Automatically Collected Information

When you use the 7i777 platform, some information is collected automatically:

• IP address and device details (browser, operating system)
• Login time, session duration, and pages visited
• Game history, bet amounts, and results
• Transaction history — deposits, withdrawals, and bonus usage
• Cookies and similar tracking technologies (see Section 7 for details)

2.3 Information Received from Third Parties

For the purpose of identity verification or fraud prevention, we may occasionally receive limited information from third-party verification agencies or payment processors. Such data collection is always kept to the minimum necessary.

7i777 uses the information it collects for the following purposes. The lawful basis for each use is stated clearly:

• Account Management: Completing registration, maintaining login security, and keeping your account safe.
• Payment Processing: Handling deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, and bank transfer.
• Identity Verification: Preventing access by those under 21 and stopping one person from opening multiple accounts.
• Fraud Prevention: Detecting unusual transactions or suspicious activity.
• Customer Support: Resolving your issues through 24/7 live chat and email support.
• Responsible Gaming: Identifying excessive gaming patterns and providing the necessary support.
• Relevant Communications: Sharing relevant promotions, bonuses, or important service-related information with you.
• Platform Improvement: Analysing user experience to improve site performance.

7i777 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Payment gateways (bKash, Nagad, Rocket, Upay, and banking infrastructure), identity verification agencies, and technology infrastructure providers receive only the minimum information needed to operate the service. These organisations work under strict confidentiality agreements and may not use the information they receive for any other purpose.

4.2 Game Software Providers

Game studios such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe may receive limited session data for the secure operation of their games. This data relates only to game operation and does not include personally identifiable information.

4.3 Legal Obligations

If 7i777 is legally required to provide information under a valid order from Bangladeshi authorities or a court, it will comply. In such cases, we will always aim to provide only the minimum information necessary.

4.4 Business Restructuring

If 7i777's business structure changes (for example, through a merger or acquisition), user data may be transferred to the new operating entity. Users will be properly notified before any such change takes place.

7i777 follows industry-standard technologies and practices to protect user data. Our main security measures are as follows:

• SSL Encryption: All data transmission on the site is encrypted using SSL/TLS technology.
• Password Hashing: Your password is never stored in plain text — strong cryptographic hashing is used.
• Two-Factor Verification (OTP): Mobile OTP verification is required at login and during transactions.
• Access Controls: Only authorised staff can access the relevant data, and all access is logged.
• Firewalls and Intrusion Detection Systems: Unauthorised access attempts are actively monitored and blocked.
• Regular Security Audits: A third-party team of specialists regularly tests the system for vulnerabilities.

Despite these measures, no internet system is 100% impenetrable. We therefore advise users to use strong passwords and not share their login details with anyone.

7i777 believes users should have full control over their own information. Your rights are listed below:

6.1 Right to Access

You may request a detailed summary of the information 7i777 holds about you at any time. We will provide the information within 30 working days of receiving your request.

6.2 Right to Correction

If your profile contains incorrect or incomplete information, you may request that it be corrected. Many details can be updated directly from your account settings; otherwise, contact our customer support team.

6.3 Right to Deletion

After closing your account, you may request that your personal information be deleted. However, some information may be retained for a defined period to meet legal obligations or resolve disputes.

6.4 Right to Withdraw Consent

You may unsubscribe from marketing communications at any time. However, it is not possible to stop important service-related messages (such as transaction confirmations).

On our Responsible Gaming page you will find more information about self-exclusion, deposit limits, and account breaks — all of which are directly related to the protection of your personal information.

The 7i777 website uses cookies and similar technologies in your browser. Cookies are small text files stored in your browser that help improve your experience on the site.

7.1 Essential Cookies

These cookies are necessary to maintain login sessions, carry out security checks, and support the core functions of the platform. Disabling them will prevent the site from working properly.

7.2 Functional Cookies

These cookies remember your preferred language, screen layout, and other settings, saving you from having to adjust them each time you visit.

7.3 Analytical Cookies

Analytical cookies are used to understand which parts of the site users visit most and how long they spend on each page. This data is aggregated and is not used to identify any individual.

You can control cookies from your browser settings. However, disabling essential cookies may cause some services to stop working correctly.

7i777 retains user information only for as long as is necessary for the relevant purpose. The main retention principles are as follows:

• Data for active accounts is retained for the entire period the account remains active.
• Data for closed accounts is kept for a limited period to handle potential disputes and meet legal obligations.
• Transaction records are retained for the period required under financial regulations.
• Security log files are automatically deleted after a set period.
• Marketing-related data is deleted after you withdraw your consent.

Once the retention period ends, data is securely deleted or anonymised so that no individual can be identified from it.

All services at 7i777 are strictly for persons aged 21 or over. We do not knowingly collect information from anyone under the age of 21.

Date of birth verification is required at registration, and additional proof of identity may be requested in cases of doubt. If a minor has registered by mistake, their account will be closed and all collected information deleted upon a request from a parent or guardian.

If there are minors in your household, we recommend using parental control software. For more information, visit our About Us page, which details our team's commitment to responsible practices.

7i777 reserves the right to update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised.

For significant changes, we will notify active users via their registered mobile number or email. For minor changes, a notice will be posted on the site only.

Continuing to use the site after any changes means you have accepted the updated policy. If the changes are not acceptable to you, you may request to close your account.

If you have any questions, concerns, or requests regarding your information or this privacy policy, please contact 7i777's customer support team. Our team is available in both Bengali and English, seven days a week, 24 hours a day.

For general questions, visit our FAQ page where you will find answers to many common questions about accounts, payments, and privacy.